Our turnaround times (to your door) are made up of production time combined with delivery time. These are based on Monday to Friday working days but are still only estimates, as these can be affected at peak times or by postage delays. We aim to have your order dispatched within 5 working days, if this process is delayed in busier periods, we will contact you to let you know. 


Please note if you are given or have a promotional code, you may only use ONE code at the same time. 

No Two Codes can be used in conjunction with each other.


If you wish to return your item, please use the Contact form to get in touch with us. Please ensure you include your order number and name in the form along with the reason why you wish to return your item.
We will then get in touch with you. 
You have 14 days from the date of the order being place to return your item for a full refund.

Watermelon Studio do not accept returns for orders including personalised prints, as these have been made to order. If you have a problem with your order please get in touch via email or use our contact form where we will be more than happy to assist you.